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If you visit several websites around the internet, it is very likely that the majority of those websites will have a contact form. A contact form is basically a set of questions filled out on the web page by your visitor that is automatically sent to your email when it is filled out.
The contact form is one of the most essential parts of the online presence of any website. It offers a reliable and straightforward way for visitors to get in contact with you, whether for support or for inquiries in general.
While contact forms can vary quite a bit depending on the business, and the specificity required, the most commonly used contact form fields include: Name, Last Name, Subject, Email, Phone Number, and Message.
The most straightforward setup is that when a user fills the fields and hits submit, an email containing the data entered in the form is immediately sent to the site owner.
A contact form can be used for just about anything you can think of, but here are a few examples of reasons to use the contact form:
Feedback: This is a contact form that is used for general comments from your visitors
Questions: This form allows visitors to contact you with various issues they may have relating to your business
Information Request: If your business sells a service or product, your customers can use this to inquire for more information.
What are some benefits of using a contact form?
Spam: Since contact forms are handled server side and your email address is not readily available, spammers cannot harvest it as quickly and this is much safer than using the mailto: tag.
Information control: Since you specify the information you can capture the exact information you want from them.
Consistency: Since all the information is provided to you the same way, the emails from the contact form are consistent and can help you stay organized.